Summer 2019 Internship – IT Helpdesk / IT Generalist

Summer Internship
MWH Technologies HQ - Berlin, MA, Remote / At Home
Posted 3 months ago

Looking for candidates who have experience with at least three or more of these IT skills:

  • Perform regular installations and updates for IT hardware and software systems
  • Manage regular backup, storage, and retrieval functions of critical data
  • Provide day-to-day server support to improve workflow
  • Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems
  • Upgrade and maintain computer anti-virus on the network to ensure data security and protection
  • Troubleshoot and resolve computer and other IT equipment problems and malfunctions
  • Provide troubleshooting for Internet Explorer, Adobe Creative Suites, Microsoft Office Suites and other hardware and software applications
  • Manage administration of user accounts including email, remote access, etc.
  • Assist in setting-up and upgrading computer systems for end users
  • Maintain and troubleshoot LAN/WAN connectivity issues
  • Provide end user application training as needed
  • Identify and resolve technical issues to reduce downtime
  • Provide IT support and service to end users
  • Monitor IT systems for proper operation and working conditions
  • Ensure all IT systems are working efficiently and optimally

If you have experience with any specific software or hardware products (such as MS Office, Quickbooks, Windows, Apple / Mac OS, etc.) please mention them.

For consideration, please submit your resume and include a cover-letter mentioning your skill level with these technologies and techniques.

Job Features

Job CategoryIT Generalist

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